DISCLAIMER: These Terms of Service are a translation of our German Allgemeine Geschäftsbedingungen, incase of any incosistencies the german version takes precedence whenever possible.  


The following Terms of Service settle the relationship between buyer (you) and seller (wellplayed)



  • All prices in the webshop are in CHF. Postal fees are free from an ordertotal of 150.-- onwards. (Reduced Shipping 4.90 from 100.-- on)
  • All prices are in CHF and include VAT.


  • We would prefer PayPal, but you also have the possibilty to pay via MasterCard / VISA or by bank deposit (pre-payment).
  • Banktransfer only as a prepayment on the mentioned banking account while in the Checkout Process (confirmation Mail also contains these informations), Order will be sent out immediately upon receiving the full payment.
  • From the moment of payment a contract between buyer and seller is in effect.


  • Upon receiving payment, goods will be sent whenever possible the same or following day with Priority mail by Swiss Post.
  • Incase the goods are non insured and sent by post the risk of loss on the way to the recipient lies within the buyer.
  • Any purchased goods will be sent by the Swiss Post.


  • Cancellation of an order is only possible before it's sent. For custom orders it's only possible to cancel items that have not yet arrived in the store.

Return of Goods

  • We accept a return of the goods within 14 days. The articles have to be in unused, mint condition. You will get refunded the whole price of the returned goods.

Faulty goods / Exchange

  • Complaints about faulty errorneus goods have to be made within 14 days after receiving a shipment. Incase of faulty goods the buyer will be recompensated under current warranty claims regulations.