Contact Us

How you can reach us

You'll get the fastest response when you contact us by live chat.
Please click here to open the chat window.

Are you waiting for the delivery of your order? Please first read the following helpdesk article before contacting us - thank you.

Other contact methods:


Pick-up addresses

Click here to see our pick-up addresses and opening hours

Physical address for returns & inquiries Florian Widmer
Pfingstweidstrasse 106f
8005 Zürich

Please consult our refund policy and contact us before returning any products.

Join our Discord channel

Click here to join our Discord channel: